时间:2015-05-01来源:http://www.xiaoheixitong.com作者:小黑官网
小黑w7家庭版开机速度快,是入门级小黑w7系统。据调查不少用户在使用中都碰到了小黑w7系统蓝屏代码1000008E的问题。面对小黑w7系统蓝屏代码1000008E这样的小问题,我们该如何解决呢?不经常使用电脑的朋友对于小黑w7系统蓝屏代码1000008E的问题可能会无从下手。但对于电脑专业人员来说解决办法就很简单了:经过查看文件,了解到qutmdrv.sys引起的。qutmdrv.sys似乎是360的驱动,建议您卸载掉再查看问题是否存在。看了这些简单操作,你是不是已经掌握了小黑w7系统的一些使用技巧了呢?如果还有什么不明白的地方,那就请继续学习下面分享给大家的关于小黑w7系统蓝屏代码1000008E的问题的具体步骤方法吧。
问题反映:小黑w7电脑在浏览网页时候出现蓝屏,使用的浏览器是iE 11,小黑w7蓝屏代码008e,附上蓝屏日志信息,请帮助解决。
蓝屏日志如下:
代码如下:
Microsoft (R) windows debugger Version 6.11.0001.404 x86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading dump File [C:documents and settingsAdministrator桌面�71614-18203-01.dmp]
Mini Kernel dump File: only registers and stack trace are available
symbol search path is: *** invalid ***
*********************************************************************
* symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
*************************************************************
Executable search path is:
*********************************************************************
* symbols can not be loaded because symbol path is not initialized. *
* *
* The symbol path can be set by: *
* using the _nT_sYMBoL_pATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, win32 error 0n2
*** wARninG: Unable to verify timestamp for ntoskrnl.exe
*** ERRoR: Module load completed but symbols could not be loaded for ntoskrnl.exe
windows 7 Kernel Version 7601 (service pack 1) Mp (2 procs) Free x86 compatible
product: winnt, suite: Terminalserver singleUserTs
Machine name:
Kernel base = 0x83e15000 psLoadedModuleList = 0x83f5e5b0
debug session time: wed Jul 16 02:24:00.417 2014 (GMT+8)
system Uptime: 0 days 4:08:35.290
*****************************************************************
* symbols can not be loaded because symbol path is not initialized. *
* *
* The symbol path can be set by: *
* using the _nT_sYMBoL_pATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, win32 error 0n2
*** wARninG: Unable to verify timestamp for ntoskrnl.exe
*** ERRoR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel symbols
...............................................................
................................................................
................
Loading User symbols
Loading unloaded module list
............
Unable to load image fltmgr.sys, win32 error 0n2
*** wARninG: Unable to verify timestamp for fltmgr.sys
*** ERRoR: Module load completed but symbols could not be loaded for fltmgr.sys
************************************************* Bugcheck Analysis *** Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 89bca885, 9edd2714, 0}
*** wARninG: Unable to verify timestamp for qutmdrv.sys
*** ERRoR: Module load completed but symbols could not be loaded for qutmdrv.sys
*** wARninG: Unable to verify timestamp for QQprotect.sys
*** ERRoR: Module load completed but symbols could not be loaded for QQprotect.sys
***** Kernel symbols are wRonG. please fix symbols to do analysis.
*****************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KpRCB ***
*** ***
******************************************************************
*** Your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KpRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KpRCB ***
*** ***
*************************************************************************
*********************************************************************
* symbols can not be loaded because symbol path is not initialized. *
* *
* The symbol path can be set by: *
* using the _nT_sYMBoL_pATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* symbols can not be loaded because symbol path is not initialized. *
* *
* The symbol path can be set by: *
* using the _nT_sYMBoL_pATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
probably caused by : qutmdrv.sys ( qutmdrv+cd12 )
Followup: Machineowner
---------
【编辑分析及建议】经过查看文件,了解到qutmdrv.sys引起的。qutmdrv.sys似乎是360的驱动,建议您卸载掉再查看问题是否存在。
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